Getting Help

When drinking, using or another habit has taken hold

Addiction and dependence are not a lack of willpower, and they are not rare. Plenty of women drink, take prescribed or bought pills, use drugs, or gamble in ways they would never say out loud, sometimes for years, while holding down a job, a home and everyone else's expectations. This guide won't diagnose you, and it won't talk about amounts or methods. It's here for the part that's actually hard: working out what to do next, and finding the free UK services that do this every single day.

πŸ’­

Sound like you?

Read this kindly. You don't have to have lost everything for it to count.

🍷The "just one glass" became most evenings, and you've started keeping track of how much.
🀫You hide it, water it down, or have one before you go out so nobody notices.
😰You've promised yourself you'd stop, more than once, and been frightened by how hard it was.
🀯You're scared that asking for help would cost you your children, your job, or how people see you.

πŸ’œIf any of this is you, you're not weak and you're not beyond help. Dependence is treatable, and you don't have to reach any particular rock bottom to deserve support.

01

You don't have to label yourself to get help

You don't need to call yourself an alcoholic or an addict, and you don't need to be at any particular point, before you're allowed to ask. Free drug and alcohol services across the UK take self referrals, and "I think this is becoming a problem" is a good enough reason to contact one.

02

If your body is dependent, please don't stop suddenly on your own

This is the one genuinely medical point on this page. Coming off alcohol, or off medication like diazepam, can be dangerous if your body has become dependent on it, and it needs medical support rather than willpower. Shaking, sweating, sickness, or needing a drink to steady yourself in the morning are all reasons to speak to a GP or a local service before you cut down, so it can be planned safely.

03

Tell your GP, they have this conversation more often than you think

A GP can check your physical health, talk through medication where that's appropriate, and refer you to your local drug and alcohol service. It sits in your medical record as health information, not as anything criminal. If starting there feels impossible, you can go straight to a service yourself instead.

04

Self refer to a free local service

Every area has free drug and alcohol support and you don't need anyone's permission to use it. With You (wearewithyou.org.uk) has free online chat with a recovery worker and a search for local services, and the FRANK helpline (0300 123 6600, 24 hours) can point you to what exists near you. Plenty of areas run women only groups, so it's worth asking.

05

Get curious about what it's holding down

For a lot of women, drinking or using sits on top of something else: trauma, an abusive relationship, anxiety, pain, undiagnosed ADHD, or years of being the one who copes. Dealing with the drinking alone can leave the reason in place, which is why many people do better with therapy alongside a service. The Talking Therapy guide on this page covers how to find it.

06

If you're a mum, and that's what's stopping you

Fear of losing your children keeps a lot of women silent for years. Services work with mothers constantly, and asking for help yourself is usually looked at very differently from a problem coming to light some other way. If you want to know what it might mean where you live before you give any details, you can ring a helpline anonymously and ask exactly that question first.

The day you tell the truth about it is the day it stops running the whole show. That day can be any day, including this one.


The first few weeks, realistically

What tends to help once you've made contact, alongside a service rather than instead of one.

07

Try a group, they're not all the same

AA and NA are twelve step and have a spiritual thread running through them. SMART Recovery is built on CBT style tools and doesn't ask that of you. Some women find a room of strangers unbearable and prefer online or women only meetings. Going once commits you to absolutely nothing.

08

Plan for the hard hour before it arrives

Most people have a predictable wobble: six o'clock, payday, after a particular phone call, the first quiet evening alone. Decide in advance what happens instead, who you'll message, where you'll be, and what is or isn't in the house.

09

A slip doesn't wipe out the progress

Lapses are common in recovery, and they're information rather than proof you can't do this. Tell your keyworker or one safe person quickly, before shame turns one night into a fortnight. One safety point matters here: after a break, your tolerance drops, so going back to what used to be your usual amount is when it becomes most dangerous.

🧰Free UK support, all in one place

FRANK for honest drugs information and local services: 0300 123 6600 (24 hours), text 82111, or talktofrank.com.
Drinkline, the national alcohol helpline: 0300 123 1110, free and confidential (weekdays 9am to 8pm, weekends 11am to 4pm).
With You (wearewithyou.org.uk) for free online chat with a recovery worker, and a search for free local drug, alcohol and mental health support.
Groups, if they suit you: Alcoholics Anonymous 0800 917 7650 (free, 24 hours), Narcotics Anonymous UK 0300 999 1212 (10am to midnight), or SMART Recovery meetings at smartrecovery.org.uk.
If it's gambling: the National Gambling Helpline, 0808 8020 133, free and open 24 hours, or gamcare.org.uk.
Your GP for the medical side, plus Samaritans (116 123) or Shout (text 85258) for any moment that feels too big, day or night.

πŸ’¬Words to help you reach out

The first sentence is the hardest. Borrow any of these:

To a GP: "I think my drinking has got out of my control, and I want some help with it."
To a service: "I've never done this before. Can you tell me what happens if I refer myself?"
To someone you trust: "I've been struggling with something I've kept quiet. I don't need advice, I just need you to know."
When someone offers you a drink: "Not for me tonight." You never owe anyone the longer version.

✨One small first step

Nothing has to be decided today. Just open one door:

  1. Save one number in your phone: FRANK on 0300 123 6600, or Drinkline on 0300 123 1110.
  2. Do one thing: open the With You online chat, book a GP appointment, or look up your local service.
  3. If your body might be dependent on alcohol or on medication, make that GP call the first thing you do, before you cut anything down.

Making contact is the step that changes things, and you've already started by reading this.

Going deeper: what addiction is and why shame makes it worse

Addiction is not a moral failure and it is not simply a chemical hook. It is a learning process in the brain's motivation systems, and understanding that changes what recovery has to involve.

The brain learns a shortcut

Any substance or behaviour that produces a strong, fast, reliable change in how you feel gets marked as important by the brain's reward learning system. The signal involved is dopamine, and its job is not pleasure but prediction: this matters, seek more of it. With repetition, the cues that precede the behaviour, the time of day, the walk home, the argument, the empty evening, start triggering the wanting on their own, before any decision is made.

Two changes then stack up. Tolerance means the same amount produces less effect, so the amount rises. And the relief on offer gradually stops being pleasure and becomes the removal of discomfort, because the nervous system has adapted and now feels wrong without it. This is why people describe continuing long after they stopped enjoying it, and why just stop misunderstands the problem: by that stage the behaviour is maintaining a baseline, not producing a high.

Why it so often starts as a solution

Most addictions begin as something that worked. Alcohol that silenced social anxiety, painkillers that made an unbearable week survivable, gambling that provided the only excitement available, food that reliably soothed. That is why simply removing the substance rarely holds: the original problem it was solving is still there, and now the only tool for it has been confiscated.

This is also where shame becomes actively dangerous rather than merely unpleasant. Shame drives concealment, concealment prevents help, and the distress of shame is itself a trigger to use. It is a closed loop, and it is the reason the single most protective factor in recovery is generally connection: honesty with at least one person, a group, a keyworker, anyone who knows the truth. Not because talking is inherently curative, but because secrecy is one of the mechanisms keeping it alive.

The words worth knowing

Cue and craving. A trigger in your environment producing an urge before any decision. Why changing routines, routes and rooms is real treatment rather than avoidance.
Tolerance and withdrawal. Needing more for the same effect, and feeling physically unwell without it. Alcohol and benzodiazepine withdrawal in particular can be medically dangerous and should not be stopped abruptly alone.
Harm reduction. Reducing damage without requiring abstinence first, through safer use, needle exchange, substitute prescribing, or simply cutting down. A legitimate and evidenced approach, not a lack of commitment.
Urge surfing. Riding a craving as a wave that rises and falls rather than fighting it. Cravings typically peak and pass within twenty minutes, which is a shorter horizon than forever.
Lapse versus relapse. One use is a lapse. Treating it as total failure is what converts it into a full return, because the shame of the slip becomes the reason to continue. What you do in the following hour matters more than the slip itself.

Three ideas that cause harm

The beliefYou have to hit rock bottom before you can recover.
Closer to the truthThis is one of the most damaging pieces of folk wisdom in the field. There is no evidence that people need to lose everything first, and plenty that earlier intervention works better. Waiting for a bottom means watching avoidable harm accumulate, and some bottoms are fatal.
The beliefIt is a matter of willpower, and wanting it enough is what works.
Closer to the truthPeople with addictions frequently have formidable willpower and are applying it to a system that does not respond to it. What does change outcomes is treatment, medication where relevant, changed environments, and support over time. Framing it as willpower means every lapse reads as proof you did not care enough, which is both false and demoralising.
The beliefOnly abstinence counts as progress.
Closer to the truthFor some people abstinence is the right goal, and for others reducing use, using more safely or stabilising on a prescription is a genuine improvement in health and life. UK services increasingly work on both. Drinking half as much is not nothing, and dismissing it as failure discourages the people who are actually making progress.

What helps, and where to go

Change the environment before testing your resolve, because cues do more work than intentions. Different route home, no supply in the house, uninstall the app, block the site, tell the one friend who will ask honestly. Then plan for the specific high-risk moments rather than for the average day: the hour that is always hardest, the annual event, the argument that always precedes it. Recovery plans fail in predictable places, and predictable places can be prepared for.

Get medical input on stopping safely. Alcohol and benzodiazepine withdrawal can involve seizures and requires medical supervision if use has been heavy or prolonged, so do not stop abruptly on your own. Your GP can advise and refer, and this is a medical conversation rather than a confession.

UK support is free and often self referral. Local drug and alcohol services can be found through your council or NHS website and you do not need a GP letter. With You offers free confidential webchat and local services. Drinkline is on 0300 123 1110. For gambling, the National Gambling Helpline is on 0808 8020 133, available at any hour. Alcoholics Anonymous, Narcotics Anonymous and SMART Recovery all run free meetings including online ones, and they take quite different approaches, so trying more than one is sensible rather than disloyal. If you are supporting someone else, Al-Anon and Adfam exist specifically for you, and using them is not a betrayal of the person you are worried about.

This is treatable, and you are not the only one

Dependence develops for reasons, and those reasons usually make sense once somebody hears the whole story. Treatment isn't one single thing either: it can involve medical support, therapy, groups, practical help, or some combination, and it often takes more than one attempt. Women tend to carry an extra layer of shame about this, which is exactly what keeps it hidden and lets it grow. Telling one person, or one service, is what breaks that.

If you're physically dependent on alcohol or on medication like diazepam, don't stop abruptly on your own, ask a GP or your local service to help you do it safely. Call 999 for a seizure, hallucinations, severe shaking or confusion during withdrawal, or if someone can't be woken. If you feel unable to keep yourself safe, Samaritans are on 116 123, free, any time.

Understand it

Dependence describes a pattern where use carries on despite harm and stopping becomes hard, and it involves changes in the brain's reward and stress systems rather than a simple lack of willpower. No single amount defines it: the effect on your health, your relationships and your day is what matters. Treatment usually combines medical, psychological and social support, and relapse is common rather than proof that treatment has failed.

You might also notice:

  • The "just one glass" became most evenings, and you've started keeping track of how much.
  • You hide it, water it down, or have one before you go out so nobody notices.
  • You've promised yourself you'd stop, more than once, and been frightened by how hard it was.
  • You're scared that asking for help would cost you your children, your job, or how people see you.
  • A gentle place to start: You don't have to label yourself to get help.
  • Another thing worth trying: Self refer to a free local service.

In real life

Cutting down usually goes better with support than with promises. If you drink every day, a planned reduction with a GP or a service is safer than stopping overnight, and sorting the practical side, who knows, what's in the house, what happens at six o'clock, tends to matter more than willpower does.

Other ways this can show up:

  • You've promised yourself you'd stop, more than once, and been frightened by how hard it was.
  • You hide it, water it down, or have one before you go out so nobody notices.
  • The "just one glass" became most evenings, and you've started keeping track of how much.
  • You're scared that asking for help would cost you your children, your job, or how people see you.
  • One small thing to try: Get curious about what it's holding down.
  • You might also try: Plan for the hard hour before it arrives.
Trusted next step: NHS alcohol and drug support

If you need help right now, please don't wait. Call 999 if you or someone else is in immediate danger. Call the Samaritans free on 116 123, any time of day or night, about anything at all. Text SHOUT to 85258 if you would rather not talk out loud. For domestic abuse, the National Domestic Abuse Helpline is 0808 2000 247, free and 24 hours. There are more places to turn on the Get Support page.

All guides for women
A quick, honest note: I'm currently working towards my psychology degree and have spent years studying human behaviour, trauma and healing, but I'm not yet a therapist, counsellor or psychologist and I'm not claiming to be one. This guide was written as a means of support, built from years of study, lived experience and genuine care, not as a replacement for professional or clinical help. If what you're going through feels bigger than this page can hold, please reach out to one of the services on the Get Support page, or to your GP.